Office Policies

Walk-Ins

Walk-ins are welcome on an “as-available” basis. We will try to accommodate you if possible, but appointments are recommended.

Appointment Policy

Arriving late to your appointment can affect the valuable time between you and the staff, but we will make every effort to perform your entire treatment in the remaining scheduled time. We reserve the right to reschedule your appointment if you arrive more than 15 minutes late.

Cancellation Policy

We maintain a strict cancellation policy to protect our time as well as yours. Appointments canceled with less than 48 hours’ notice will not be refunded their $50 appointment deposit. There are no exceptions to this policy.

No-Show Policy

No-shows will not be refunded their $50 appointment deposit. After two no-show appointments, clients may be required to prepay for future appointments. There are no exceptions to this policy.

Refund Policy

We do not offer refunds on any services rendered. Clients are responsible for additional treatments needed to achieve desired results. We do not offer refunds on skincare or merchandise. Any defective product may be exchanged within 14 days of purchase for the same product. We do not offer refunds on gift card purchases.

Payment Policy

Payment is due prior to the procedure or treatment being performed. We accept cashier’s checks, money orders, cash, and credit/debit cards. We do NOT accept personal checks as a form of payment.

We reserve the right to refuse service to anyone.